Account & Subscription
Profile Settings
Access your profile at Settings (click your avatar → Settings).
Update Display Name
Change your display name in the Profile section. This name is shown in the dashboard and team features.
Update Avatar
Upload a custom avatar image:
- Supported formats: JPEG, PNG, WebP
- Maximum size: 2 MB
- Recommended dimensions: 256×256 px
Sign-in
The dashboard and CLI use GitHub OAuth. When you sign in, you authorize with GitHub in the browser; there is no separate Google or email magic-link login in the product today.
Use Settings for profile details and billing-related contact preferences.
Subscription Management
View Current Plan
Your current plan and usage are displayed in Settings → Subscription:
- Plan name and status
- Current usage (endpoints created, daily requests)
- Billing cycle and renewal date
- Billing portal access
Upgrade
- Go to Settings → Subscription or visit the Pricing page.
- Select a plan and billing cycle (monthly or yearly).
- For a first-time Plus purchase, complete checkout through our payment provider.
- After payment completes, your account is upgraded to Plus.
Switch from Monthly to Yearly
If you already have Plus Monthly and switch to Plus Yearly:
- The app first shows a confirmation message so you can review how billing works.
- This updates your current subscription instead of creating a second one.
- The unused value of your current monthly period is credited automatically.
- The prorated yearly difference is charged immediately.
- After payment completes, your subscription details usually update to the yearly billing period shortly afterward.
Manage Billing
Click Manage Subscription in Settings to access the billing portal where you can:
- Update payment method
- View invoices
- Cancel or change your plan
Cancel Subscription
When you cancel:
- You keep your paid features until the end of the current billing period.
- After the period ends, your account is downgraded to the Free plan.
- Endpoints beyond the Free limit are not deleted but become read-only.
Refunds
If a subscription payment is refunded:
- The paid subscription access ends immediately.
- Your account returns to the Free plan as soon as the refund is processed.
- This is different from a normal cancellation, which stays active until the end of the current billing period.
Duplicate purchases
If you already have an active subscription for the same plan and billing cycle, HookNexus blocks duplicate purchases to avoid duplicate charges.
If a canceled monthly subscription is still active until period end
If your monthly subscription is already set to cancel at period end, and that period has not ended yet:
- You keep paid access until the current period ends.
- You cannot buy the same monthly plan again.
- You also cannot switch that pending-cancel monthly subscription directly to yearly.
Resume the subscription in the billing portal first, or wait until it expires and then subscribe again.
Usage Dashboard
The Settings page shows your current resource usage:
| Metric | Where to Find |
|---|---|
| Active endpoints | Settings → Subscription |
| Daily request count | Settings → Subscription |
| Log retention remaining | Dashboard → Request list |
| API keys created | Settings → API Keys |
When you approach a limit, a banner appears in the dashboard with a link to upgrade.
Delete Account
To delete your account, contact [email protected]. Account deletion removes:
- All endpoints and request history
- All API keys
- All linked accounts and session data
- Subscription is canceled immediately